All other countries

To withdraw funds successfully, you will need to use a payment method that was already used to deposit. Available payment methods for withdrawal will be showing on the wallet page. 

  • To make a withdrawal, log into your account.
  • Click on My Account at the right-top of the home page.
  • Click on Withdrawal.
  • Enter the amount you wish to withdraw.
  • Click the Withdraw button and funds will be credited on the payment method selected.

We offer the following withdrawal methods. Methods will differ per country and region, so this table is a reference guide to all the payment methods available. You will not be charged any processing fees.

Payment Method

Type

Minimum

Completed Withdrawal time

visanewmastercardlogo2020maestro 

Debit card/Credit card

£5*

1 – 3 Banking Days**

visa fast funds

'Visa Fast Funds' - Debit card/Prepaid card

£5*

Within 4 hours

skrill

eWallet

£5*

Within 8 hours

fast bank transfer 

Bank Transfer

£5*

2 - 4 Banking Days **

ecopayz

eWallet

£5*

Within 8 hours

* Please contact our customer services team for withdrawal requests for less than £5.

**This entirely depends on your bank’s processing times, meaning it could take up to 5 banking days to reach your account.

The timeframes listed are additional to our own internal processing times, which is a maximum of two hours (Monday to Friday). Furthermore, where withdrawal checks require escalation for review, this will extend processing times.

Please note: since 24.04.2019 we cannot accept Nationwide Flexi Cards anymore.